Our service department offers a wide range of services, from basic guitar restrings, in-depth guitar services and maintenance, custom cabling, all the way through to warranty facilitation in the event that your gear isn't behaving itself. And if you need a service we can't provide, we'll connect you with someone who can!
Warranty Claims
For items under warranty, please complete the warranty claims form here.
Guitar Repairs, Mods & Upgrades
You're looking for our Guitar Lab, where we hide two highly skilled & experienced guitar & fretted instrument repair technicians, who cover everything from simple restrings, hardware retrofits, and complex wiring modifications to minor fretwork and maintenance. Check out what's on offer here.
Custom Cabling
We make killer cables.
Using only the finest connectors by Neutrik & Switchcraft, and premium cabling by Canare, Belden, Mogami & Eurocable, we can build any configuration you can dream up.
Any specialized pin-out requirements can be catered to, and must be made clear at the time of placing your order.
Termination is charged at $10 per connector, with a minimum charge of $20 (two connectors).
Large orders are billed in 30-minute blocks at $77 per hour inclusive of GST.
Electronic Repairs & Servicing
We do not offer in-store servicing of electronics, but can highly recommend Reuben Hopkins at Brookfield Tube Audio for vacuum tube amplifier repair, as well as Hammond organs and other vintage keyboards.
Brookfield Tube Audio Contact:
Reuben Hopkins
0467 634 496
reuben@brookfieldtubeaudio.com.au
brookfieldtubeaudio.com.au
For all other electronic repairs and servicing, we recommend Hobart Electronic Services.
Hobart Electronic Services Contact:
213 Campbell St, North Hobart TAS 7000
(03) 6231 0075
